The present general terms of sale are concluded between, on one hand the Company: NID ABEILLE - 12 Rue Bouchardon, 75010 Phone: 01 42 45 13 13 registered on the RCS of Paris and, on the other hand the Internet users, said the customers, who wish to make a purchase on the www.nidabeille.com site.
The present conditions govern the sale of any product presented on the www.nidabeille.com site by the company NID ABEILLE. The parties agree that their relations will be exclusively governed by the present contract, with the exception of any other condition. Articles are proposed in the sale only to the non-trading physical persons. They are concluded intuitu personae and can thus be the object of no transfer, of whatever nature.
Any order duly validated on the www.nidabeille.com site implies the general acceptance and without any reserve of the present general terms of sale and, possibly, of the conditions particular or specific to one or several products or orders.
The present general terms of sale aim at defining the rights and duties of the parties as well as the various stages of the order process for the properties proposed on the online shop of the site www.nidabeille.com
The geographical coverage area of the NID D’ABEILLE offer is the following : continental France, Germany, Austria, Belgium, Denmark, Spain, Finland, Ireland, Italy, Luxembourg, Norway, the Netherlands, Portugal, the United Kingdom, Sweden, Switzerland and the USA.
The articles proposed in the sale are described and presented with the greatest possible accuracy. However, if errors or omissions could have occured as for this presentation, the responsibility of NID ABEILLE could not be committed. The photos illustrating the products in support of the text do not enter the contractual field.
AVAILABILITY OF ARTICLES
The offers of articles are proposed while stocks last. NID D’ABEILLE makes a commitment to warn by e-mail every customer who would have placed an order for an unavailable article. In case of debit, the customer will be credited within 48 hours by bank card if he had chosen this method of payment or by bank check within 8 days if the order had been paid by bank check.
For all the stages of access to the site, of consultation, filling of forms, signing of orders, delivery of articles or any other service, NID ABEILLE has only a best effort undertaking. As a consequence, NID ABEILLE would not be liable for all the inconveniences or the damages inherent to the use of the internet network and totally out of the diligences and the precautions taken by NID ABEILLE. In particular, any disturbance in the supply of the service, or any outside intervention or presence of computer virus, would not make NID ABEILLE liable.
Products will be delivered to the delivery address indicated by the customer with the order. If the delivery address is not specified during registration, the order will be delivered to the billing address. In case of error in the title of address and phone number, the seller should in no way be responsible for the impossibility in which he could be to deliver the product.
Articles will be sent to the customers by UPS. A contribution to shipping costs is charged to the customer and the amount is indicated on the order summary. At the time of the order delivery, the customer has to check carefully the contents and the state of the parcel and make possible reserves with the carrier in case of missing articles or deterioration.
The possible delays in delivery do not give the customer the right to cancel the sale, to refuse the goods or to claim damages. Any complaint for non-compliance or missing article in the delivery must be passed on within 48 hours following the reception of the order.
In case of payment by check, the order will be handled only after receipt and bank collection of the check. As a consequence, the applicable deadlines in this case start on the day of receipt of the check and can thus be modified with regard to those mentioned on the day of placing the order.
Postal charges are fixed and determined for France – Europe- and beyond Europe
For environmental and logistical reasons Nid Abeillehas now been manufacturing only on order for more than one year. Your order is sent the same day to our workshop and each one is made by our workers especially for you, as if it was a made-to-measure order.
For better logistics the orders are then gathered together and sent to our showroom in Paris within 7 to 10 days.
We thus hope to bring an answer to your questions about our delivery delays. We thank our customers to participate in our environmental process by avoiding unnecessary over-storage and over-producing
The orders can be made on the site or by telephone on 00 33 ( 1 ) 126.96.36.199 Any order signed with the click of validation establishes an irrevocable commitment of the customer. This validation confirms the sale and commits irrevocably the parties. In every case, whatever the method of payment chosen by the customer is, NID ABEILLE will acknowledge receipt of the order from its validation by e-mail or by any other means at its convenience, according to the provisions of the article L121-19 of the consumer code.
RIGHT OF RETRACTION/ RETURN OR EXCHANGES
All the articles visible on the www.nidabeille-eshop.com site can be the object of an exchange or a refund.
The demand of exchange by the customer has to intervene within 7 days from the date of receipt. If the new order is of a higher amount, the user will have to attach the balance payment to the request of exchange. On the contrary, if the amount of the exchange is lower than the initial amount, the user will receive a bank check with the new article in refund of the difference.
Shipping costs remain chargeable to the customer.
According to the law, the cancellation of the order can be also asked within 8 days. If the goods were not sent the customer will be credited within 48 hours by bank card if he had chosen this method of payment or by bank check within 8 days if the order had been paid by bank check. In case the order has been sent, the refund of the amount will be made by bank check within 8 days after receipt of the returned goods.
In every case :
- The refunded amount will correspond to the amount paid with the order.
Shipping costs remain chargeable to the customer.
We strongly advise you to return the goods in registered parcel, otherwise our responsibility will not be committed in case we do not receive it.
The return of one or several articles within this delay must imperatively be accompanied with the return slip accompanied with the article in mint condition, in its original packing to the address of NID ABEILLE. NID ABEILLE will refuse any damaged article which would not have been the object of remarks or express reserves made by the customer from the delivery.
The payment of the order can be made either by bank card by on-line payment with the order validation, or by bank check emitted by a bank domiciled in continental France.
Order by check: the customer, after printing the order form finalizing his purchase, will make a voluntary sending of this printing at the following address: NID ABEILLE - 12 Rue Bouchardon - 75010 Paris – France. The receipt of the check, on the back of which the N ° of order, the address and phone number of the customer will be indicated, will constitute an irrevocable commitment between the parties.
For credit card payments: to assure the safety of payments, the NID D’ABEILLE site uses the secured payment services of PayPa and CM-CIC paiement. Both of these are a simple, fast, secure and free method of payment: They allow you to pay by credit card in a secure way. You do not pass on your financial data to the seller, who only sees your email address. You transmit your financial data only to PayPal who protects them thanks to the best anti-fraud technologies on the market.
SIGNATURE AND PROOF
For any credit card payment on the PayPal site, the electronic certificate delivered by the administrator of electronic payment will constitute the proof of the amount and the date of the transaction, according to the provisions of the articles 1316 and following ones of the Civil code as well as the means of electronic archiving set up by PayPal. In this respect, the date and time of the server will be evidence between the parties. In every case, the validation of the order constitutes signature and express acceptance of all the operations made on the site, that the payment is made by bank card on the PayPal site or by the sending of a check to NID ABEILLE.
PRICE AND VAT
The prices indicated on the nidabeille-eshop.com site are in euro. They are net prices, inclusive of all taxes, except contribution to shipping costs. The fixed prices are firm and definitive. The delivery charges in euro are indicated in the order.
NID ABEILLE reserves the right to modify its prices at any time but products will be charged on the basis of the current price lists at the time of the order registration. The VAT included is the French VAT at the current rate for the concerned products. If the VAT rate happened to be modified, these changes can be passed on to the price of articles without the customer is beforehand informed about it.
If NID ABEILLE could not obtain the payment of its invoice for any reason whatsoever, all the expenses generated for the recovery of the payment would be chargeable to the customer (late-payment interests, legal costs …).
INTELLECTUAL AND NAME SPECIFIC PROPERTY
All the items of the NID D’ABEILLE site, are the exclusive property of the company NID ABEILLE.
NAME SPECIFIC DATA
In every case, and according to the law n°78-17 of January 06th, 1978, every user or customer of the site can at any time oppose the commercial use of the said data and besides he/she is given a right of access, rectification and deletion of the data concerning him/her. All the requests concerning the present article must be sent to NID ABEILLE.
PERSONAL INFORMATION AND DATA PROTECTION
NID ABEILLE is committed in protecting the private life of the persons using its Web site and the confidentiality of the supplied information. The information and the data concerning the customer, requested by NID ABEILLE, are necessary for the registration and for the follow-up of the order, for the sales and marketing management of the file and for the quality of the relations between the customer and NID ABEILLE. On no account, they will be transmitted to third parties.
The language of the present general terms of sale is French. Every party can take any necessary legal action, express jurisdiction being attributed to the courts of the city of PARIS.